Refund policy

Inclusicart Returns, Exchanges & Store Credit Policy

This policy applies to all purchases made through www.inclusicart.com.

At Inclusicart, we celebrate handcrafted artistry — from anti-tarnish jewellery to crochet flowers and fabric-based accessories. As each product is handmade, minor variations in colour, texture, or finish may occur and are a natural part of the crafting process, not defects.

Refund Policy

Inclusicart does not offer cash refunds once an order is confirmed.

Instead, eligible purchases may receive either a product exchange or store credit for future purchases on www.inclusicart.com.

Exchange & Store Credit Eligibility

You may request an exchange or store credit within 3 days of receiving your order, subject to the following conditions:

The product must be unused, undamaged, and in original packaging
Return requests must be approved by our team before shipping
The product must be shipped back within 7 days of delivery
Return shipping costs are borne by the customer

Once the returned item is received and inspected, a store credit valid for 3 months will be issued. Original shipping charges will be deducted from the credit value.

Damaged or Incorrect Items

Returns are accepted only in the following cases:

You received an incorrect product
The product arrived damaged

A clear unboxing video is mandatory. Issues must be reported within 48 hours of delivery.

Return Pickup (Optional)

If you prefer a pickup instead of self-shipping, a ₹150 pickup fee will be deducted from your store credit or exchange value.

Non-Returnable & Non-Exchange Items

Sale, promotional, or special launch products
Items purchased using discount codes or offers
Products purchased via marketplaces, third-party sellers, or offline events

Store credit cannot be used on sale or discounted products.

Important Information

Returns without prior confirmation will not be accepted
Missing or incorrect items must be reported within 24 hours of delivery
Requests raised beyond the stated timelines cannot be processed

Need Help?

We’re happy to assist you.
Email: info@inclusicart.com
WhatsApp or Instagram DM

Response time: 24–48 business hours